Get ready to drastically improve customer service for future and current families (yes, your families are your customers). ThinK-12 Chat is an AI-based (artificial intelligence) chat interface that answers most enrollment-based questions from families. The custom-built AI information engine powers ThinK-12 Chat for your school or district, simplifying parent inquiries and providing them with quick answers to their most commonly asked questions. It even links your enrollment forms and can output important dates for upcoming events.
ThinK-12 Chat can drastically reduce your office staff’s time spent answering commonly-asked questions, freeing them up for other tasks. Think of it as an extension of your team, reducing the burden on your school office personnel.
The amazing thing about ThinK-12 Chat is that with artificial intelligence, the program gets smarter over time, creating even greater economic efficiencies for your office. But creating efficiency for parents can be even more impactful. It not only answers their questions faster, but it also gives parents confidence in your school. It demonstrates to them that you use modern tools to simplify processes and experiences, and this affects the entire customer (family) perception of your school. Even little things like AI-based Chat can give parents confidence that the overall school experience is also being smartly managed.
Chances are, you’ve experienced this first-hand in other areas of your life. Take a moment to think about how smart and efficient customer service increases your confidence in a brand. That’s precisely what you can offer parents with AI-based Chat. In fact, NOT having AI-based chat for your customers (parents) shines a spotlight on how antiquated and inefficient many schools really are. You now have the power to change that.